Due to increased business and company expansion, we are recruiting for a Telephony Analyst role. The successful candidate should have experience of working with enterprise telephony platforms within a commercial organisation. As part of the IT Technical Team you will assist the Senior Technician in all aspects of the company’s communications systems.
The ideal candidate will naturally represent Winns Values of Integrity, Respect, Loyalty and Reliability which underpin our mission to be the one stop shop for accident management and rehabilitation.
You will be responsible for telephony enquiries from staff across the Winn Group, responding to support requests in a timely manner. Your duties will include:
The successful candidate must commit to upholding the company’s core values, Integrity, Respect, Loyalty and Reliability and ensure that they are demonstrated throughout their working practice. You should also possess the relevant attributes and experience outlined below:
Winn Group, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
"The whole team is encouraged to learn from each other and develop our skills whilst finding the best fit for us within the IT structure to make the team as efficient as possible.”
Group Development Team Leader
“I enjoy my role as every day is different and there’s always something new to learn.”
“The people at Winns make it a feel-good atmosphere and make coming to work enjoyable. Winn Group is always quick to adapt to change which makes it a great place to work.”