Winn Group Chief Executive Officer Chris Birkett has commended the performance of the company after its 2024 half-yearly financial results highlighted strong growth despite challenging market conditions.
Winns has seen, in comparison to the half-year point in 2023, percentage increases in turnover, EBITDA, and credit hire contracts. These results not only demonstrate continued growth but also signify outstanding service to customers in the claims process, the basis for our success in the marketplace.
Chris said: “The financial performance we have delivered shows we are moving in the right direction, which is pleasing.
HY 2024 Financial Results (£m)
| Metric | HY 2024 | HY 2023 | % Increase |
| Turnover | 94.5 | 90.3 | + 4.6% |
| EBITA | 18.2 | 16.6 | + 9.7% |
| Credit Hire Contracts | 10,821 | 10, 188 | + 6.2% |
“Our commitment to establishing new partnerships with insurers and brokers remains a key focus. We are also actively pursuing additional finance to support the organisation’s growth ambitions as we position ourselves as a full-service claims provider to the insurance industry.
“With a 24/7 service, speedy liability assessments completed in four hours or less, and efficient claims handling processes we are well-positioned to take the claims services offered by insurers and brokers to the next level.
“The business is also exploring the adoption of a new ADR system, Nuvalaw, aimed at accelerating the claims settlement process and avoiding costly and time-consuming litigation.
“Standing still is not an option in this industry and that’s why we are committed to continuous improvement and innovation to strengthen the business.
“We have built a reputation for delivering exceptional service, as evidenced by our Trustpilot score of 4.8 from 12,600 customer reviews, with 94% of customers rating us as excellent or great.
“We are also proud of the Google score of 4.7 from 6,800 reviews.
“We are a growing business, and people want to work for Winn because they see the career potential and the positive effect we have in the claims management sector."
Jeff Winn, Executive Chairman of Winn Group, said: “I am very pleased that Winn Group has performed strongly against last year’s first half figures and budget targets.
“We have seen a significant increase in EBITDA, profit, and cash flow, driven by continued productivity improvements supported by a strong employee culture and management engagement.
“I commend the team for their exceptional efforts in increasing productivity in an extremely challenging environment."
With protocol arrangements an important part of future strategy, Winns is also starting to provide a third-party intervention service for insurer partners where their policyholder was at fault.
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