Section 172(1) Statement

The group’s board of directors believe that they have acted in the way they consider, in good faith, would be most likely to promote the success of the company for the benefit of its members as a whole (having regard to the stakeholders and matters set out in s172(1)(a-f) of the Act) in the decisions taken during the year ended 31 March 2020.

Material decisions taken by the board in the year include approval of forecast and strategies, a review of corporate financing activities, the signature of new protocol agreements with insurers, the signature of agreements for new sources of claims, the exit from Medco reporting and rehabilitation services to other solicitors’ customers and diversification through the consideration of new law businesses.

Winn Group is a UK business which depends on the trust and confidence of its stakeholders to operate sustainably in the long term. The group seeks to put its customers’ best interests first, invests in its employees, supports the communities in which it operates and strives to generate sustainable profits for shareholders.

Risk Management

We provide legal services to our clients, in a highly regulated environment. It is therefore vital that we effectively identify, evaluate, manage and mitigate the risks we face, and that we continue to evolve our approach to risk management.

Engagement with Employees

Winn Group’s people is key to its success. Our people help us maintain our strong reputation for high standards of business conduct that are fundamental to the delivery of our strategic plan. The directors recognise the importance of the staff by offering careers with real value, access to professional development initiatives and the chance to be involved in shaping the future of this dynamic business.

We aim to be a responsible employer in our approach to the pay and benefits our employees receive. The health, safety and well-being of our employees is one of our primary considerations in the way we do business. This has been particularly relevant during this year as well. Competitive training programmes and personal development schemes are provided to help our staff reach their goals. Recognition of achievement is embedded in the group culture. A new bonus scheme for senior staff linked to group results was implemented during the year. Following the increase in energy costs, staff received a one-off compensation in Jan 23.

Our staff are regularly involved in evaluating the business progress against targets and they play a crucial role in delivering against our strategy and creating value. It is also our responsibility as a board to manage our people’s performance and develop and bring through talent while ensuring we operate as efficiently as possible.

Engagement with suppliers, customers and other relationships

As the board of directors, our intention is to behave responsibly and ensure that management operate the business in a responsible manner, operating within the high standards of business conduct and good governance expected for a business such as ours. This is reflected in the “4 pillars” of our group, Integrity, Respect, Loyalty and Reliability. These values have been chosen by

the staff and have Trust at their foundation.

Trust is our core value to ensure that our customers, innocent victims of non-fault road traffic, gain the reasonable compensation and support they deserve.


We are proud to be based in the North East and we acknowledge our obligation to care for the wider community in which we serve. The board has supported charitable projects, local sports and arts events, the local university, the development of the apprentice scheme and local businesses.

(1) This section 172 statement relates to both Winn Holding Limited and its subsidiary On Hire Limited