On Medical has announced the introduction of a 24-hour, 7 days a week, 365 days a year service.

This unique offering in the medico-legal sector will see On Medical 24/7 dealing with the needs of clients day and night to deliver an exceptional level of customer service.

Head of On Medical, Ian Scanlan, who is determined to keep the agency at the forefront of the industry, believes this latest strategic move will provide a service no other medical agency can offer.

Speaking about the new service, he said; “We are delighted to introduce this new, market-leading service to the sector.

“We believe this unique offering will speed up file turnaround times and allow us to offer the best service possible to our clients.

“Many customers don’t want an office hours service; they want to know their file is being dealt with around the clock and that someone is there to answer their call at any hour. That is something we have worked hard to introduce as a company for the benefit of our clients.

“We’re always looking at ways to stay ahead of our competitors and in On Medical 24/7, I believe we have done just that.”

As part of the new service, On Medical’s team will work through the night, and over weekends, to progress files and ensure efficient turnaround times.