VACANCIES
Claims Handler (Part-Time)
Group Company: Winn Solicitors
Department: First Response Team
Salary: £11.78 per hour
Hours: Minimum of 20 per week
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services?
We are looking for a Part-Time Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders.
Hours and Shifts
We can offer you between 14 - 30 hours per week
Monday - Friday between 4:00pm - 8:00pm
Saturday and Sunday between 7:00am - 7:00pm
Why Join Us?
At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors, On Medical, and On Hire, we lead the market in Personal Injury Law.
We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth.
Responsibilities
- As a Claims Handler, you will handle initial client claims related to road traffic, personal injury, and vehicle damage.
- Looking after your own caseload of clients, delivering an exceptional customer service experience to both customers and clients.
- Being articulate, having a strong communication skill set to handle complex claims, and maintaining professional relationships with internal colleagues, external clients, and third parties.
- Working towards targets and deadlines within a proactive workplace, meaning taking ownership of your caseload is essential.
If you're articulate, have excellent communication skills, and thrive in a proactive, deadline-driven environment, this role is perfect for you!
What We Offer
About You
To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business.
Essential Skills and Experience
- Experience of working within a call centre environment.
- Experience of working towards deadlines and performance objectives.
- Good attention to detail and accuracy.
- Time management and organisation skills.
- Able to work effectively within a team.
- Strong communication skills.
- IT Literate.
Next Steps?
If you feel this role is the right fit for you, then Apply Now!
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.
We look forward to reviewing your application!
Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
What our Staff Say
“When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get.”
Julie
Customer Services Team Leader
“The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best.”
Lucy
Customer Services Manager
“My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before.”
Melissa
HR Assistant
Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Winn Group, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
What our Staff Say
“The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best.”
Lucy
Customer Services Manager
“In FRT, we are like a happy family and the relationships we have between each other help make FRT THE team to work in!”
Simon
Training Officer
“My favourite Winn Group benefits are getting a holiday on your birthday and discounted Pilates classes (which I highly recommend!)”
Victoria
Group Marketing Executive