VACANCIES
Claims Processor
Group Company: Winn Solicitors
Department: FRT
Salary: £26,000 - £29,000 based on 40 hours per week
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management.
We are looking for Claims Processor’s to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders.
At Winn Group, we prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, wellbeing, and fosters your growth.
Why Join Us?
At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation.
As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.
Responsibilities
- Build a positive relationship with each client whilst processing the claim, helping manage their expectations and delivering the right outcome.
- Ensure accuracy in all aspects of Claims Processing including, but not limited to: Hire reviews, engineer reports and storage Instructions, total loss reports, Impecuniosity pre-checks and open banking signup and medical Instructions.
- Assisting Case Handlers with their claims to ensure the department is up to date.
- Accurately record any key FNOL information for Road Traffic Accident onto our case management system.
- Assisting with FRT incoming calls overflow.
What We Offer
Working Hours
This role is full-time, based on 35 hours per week. The working pattern for this role is Monday to Friday, 9.00 am to 5.00 pm.
We are also fully office-based in Byker, Newcastle.
About You
To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.
Skills and Experience
- Attention to detail and accuracy.
- Time management and organisation skills.
- Experience of working towards deadlines and performance objectives.
- Experience of demonstrating effective teamworking within a commercial environment.
Next Steps?
If you feel this role is the right fit for you, then Apply Now!
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.
We look forward to reviewing your application!
Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
What our Staff Say
“The company is very progressive and goes from strength to strength. I am excited to see what the next 10 years hold!”
Keelie
Team Leader
“I enjoy my role as every day is different and there’s always something new to learn.”
Lauren
Development Analyst
"Every day is a learning day and I look forward to gaining further knowledge and experience within a rapidly expanding department and company."
Jamie
Trainee Development Analyst