VACANCIES
Apprentice
Case Processor
Group Company: Winn Solicitors
Department: Personal Injury Portal
Salary: £18,283.20 (based on 40 hours)
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management.
We're looking for eager individuals to join our PI Portal team as an Apprentice Case Processor to assist in the administration of cases within the PI Portals Team, ensuring cases are progressed efficiently and effectively.
As part of this role, you will also complete a Level 3 Business Administration apprenticeship. You'll receive thorough on-site training, ensuring you're well-prepared to excel in your role.
Why Join Us?
At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management.
As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8-star rating on Trustpilot, we provide an excellent service for the client from start to finish.
Responsibilities
- As an Apprentice Case Processor, you will be responsible for accepting and making ad hoc telephone enquiries from and to clients, stakeholders, and third parties regarding PI Portal claims.
- Ensure all claims are handled effectively in the correct technical manner and assist other members of the department with the progression of cases.
- Deal with ad hoc chasing tasks from and to clients, stakeholders and third parties regarding claims, also ensuring that claims are settled in line with policy cover and legal liability.
What We Offer
Working Hours
This role is full-time, based on 40 Hours per week. The working pattern for this role is Monday to Friday, 9.00 am to 6.00 pm.
We are also fully office-based in Byker, Newcastle.
About You
To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.
Skills and Experience
- 5 GCSEs, grade 4 or above (or equivalent).
- Ability to work towards shared goals and objectives.
- Experience in demonstrating effective teamworking within a commercial environment.
- Cooperative and flexible approach.
- Ability to identify where problems may arise and adopt a solution-focused approach.
- Demonstrate effective communication and good interpersonal skills.
- IT literate.
- Commitment to own personal development.
Next Steps?
If you feel this role is the right fit for you, then Apply Now!
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.
We look forward to reviewing your application!
Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
What our Staff Say
“The company is very progressive and goes from strength to strength. I am excited to see what the next 10 years hold!”
Keelie
Team Leader
“I enjoy my role as every day is different and there’s always something new to learn.”
Lauren
Development Analyst
"Every day is a learning day and I look forward to gaining further knowledge and experience within a rapidly expanding department and company."
Jamie
Trainee Development Analyst