VACANCIES
Business Analyst
(IT and Change)
Group Company: Winn Group
Department: IT
Salary: Up tp £40,000 based on 35 hours per week
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management.
We are looking for a dynamic and forward-thinking individual to join our IT and Change team as a Business Readiness Analyst. This is a pivotal role in driving the successful transition of change initiatives into business (BAU) operations.
In this role you will be the strategic bridge between IT change delivery and operational execution. You will lead readiness planning, benefits validation, and stakeholder engagement to ensure that every change is not only implemented but embedded and embraced across the business.
This role sits at the heart of our IT Change lifecycle, championing best practice in change adoption and ensuring that business benefits are realised and sustained.
Why Join Us?
At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation.
As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.
At Winn Group, we prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, wellbeing, and fosters your growth.
Responsibilities
- As a Business Analyst (IT and Change) , you will lead and coordinate all readiness activities across IT and business teams.
- Assess risks and impacts of change on people, processes, and systems, and develop mitigation strategies.
- Maintain comprehensive records of implementations and post-implementation artefacts to support audit readiness.
- Continuously improve readiness and adoption processes to reduce failure rates and increase efficiency.
- Drive stakeholder engagement, ensuring visibility, feedback, and ownership of change adoption.
- Collaborate with IT, operations, and department heads to validate benefits, support training, and monitor KPIs.
- Uphold governance standards, particularly around Operational Readiness Measures.
- Any additional tasks assigned by your manager that align with your full job description.
What We Offer
Working Hours
This role is full-time, based on 35 hours per week. The working pattern for this role is Monday to Friday, 9.00 am to 5.00 pm.
This role is fully office based in Byker, Newcastle.
About You
To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.
Essential Skills and Experience
- · Proven experience in business readiness or change adoption roles.
- · Strong knowledge of change management frameworks.
- · Expertise in benefits validation and training coordination.
- · Analytical mindset with meticulous attention to detail.
- · Ability to assess and communicate change impacts clearly.
- · Excellent communication skills across technical and non-technical audiences.
- · Highly organised, with the ability to manage multiple change initiatives simultaneously.
Desirable Skills and Experience
- Understanding of client case progression in similar environments.
- Experience in process mapping and operational workflows.
Next Steps?
If you feel this role is the right fit for you, then Apply Now!
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.
We look forward to reviewing your application!
Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
What our Staff Say
“The company is very progressive and goes from strength to strength. I am excited to see what the next 10 years hold!”
Keelie
Team Leader
“I enjoy my role as every day is different and there’s always something new to learn.”
Lauren
Development Analyst
"Every day is a learning day and I look forward to gaining further knowledge and experience within a rapidly expanding department and company."
Jamie
Trainee Development Analyst