VACANCIES

Debt Recovery Team Leader

Group Company: Winn Solicitors

Department: Debt Recovery

Salary: DOE

Hours: 40 hours per week

Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services?

We're on the lookout for a Team Leader to join our Debt Recovery

team, where you will be responsible for the day-to-day running and management of a team. The Debt Recovery Team are responsible for ensuring maximum client conversion and debt recovery within the group.

Why Join Us?

At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law.

We are recognised by the Legal 500 and The Law Society’s Personal Injury Accreditation Scheme, as specialist practitioners.

We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth.

Responsibilities

  • Leading a team of Debt Recovery Paralegals.
  • Ensuring that the team achieve their monthly and annual targets, for both client conversion and debt recovery.
  • Ensuring that individual team members’ training and development needs are identified and addressed.
  • Regular one-to-ones with team members.
  • Liaising with clients in relation to their claims for compensation.
  • Client conversion.
  • Carrying out residency and other searches.
  • Assessing debtors’ ability to pay.
  • Negotiating with debtors.
  • Commencement of the pre-action protocols.
  • Issuing Part 7 and Part 8 Proceedings.
  • Drafting court documents, including applications for attachment of earnings orders and charging orders.
  • Drafting witness statements.
  • Preparing cases for Trial.
  • Liaising with in-house legal teams and other businesses within Winn Group.
  • Instructing and liaising with external agencies.
  • Ensure compliance with information security policies including data confidentiality and the operational security of the information systems used.
  • To ensure you uphold the core values of Winn Group.
  • Any ad hoc or additional duties as deemed fit and appropriate by the management team for this post and the associated level of responsibility attached to it.

What We Offer

25 days holiday allowance, plus bank holidays and an additional birthday holiday too!

Buy or sell 5 holidays per year (subject to eligibility).

Additional holidays for long service.

Career progression opportunities, as well as training and development opportunities.

On-site parking (subject to availability).

Corporate Metro scheme (T&Cs apply).

Bike to work scheme (T&Cs apply).

Pension scheme contribution (T&Cs apply).

Wellbeing support such as virtual GP, bereavement support and discounted health checks.

And more!

About You

To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business.

Skills and Experience

  • A minimum of 12 months experience in leading a team.
  • Experience in handling clients, and the claims process.
  • At least 12 months of litigation experience in debt recovery.
  • Experience in claims arising as a result of breach of contract.
  • Knowledge of the pre-action protocols and civil procedure rules.
  • Ability to effectively communicate and have good interpersonal skills.
  • Ability to motivate, coach and support others.
  • Experience in working towards deadlines and performance objectives.
  • Ability to assist with communicating vision, strategy, and commercial awareness.
  • Ability to assist with implementing change with a flexible approach.
  • Ability to solve problems by way of critical analysis and effective decision-making.
  • IT literate.
  • Ability to develop and motivate self and others.
  • Commitment to own personal development.

Next Steps?

If you feel this role is the right fit for you, then Apply Now!

If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.

If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.

We look forward to reviewing your application!

Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish.

Apply Now

To start the application process, please complete the form below, upload your CV and include a covering letter.

*Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.

Click or drag a file to this area to upload.

What our Staff Say

“The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best.”

Lucy

Customer Services Manager

“When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get.”

Julie

Customer Services Team Leader

“My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before.”

Melissa

HR Assistant