Winns has been named Claims Management Company of the Year for the second year in succession at the Personal Injury Awards.
Retaining the Claims Management Company of the Year accolade, the judges praised Winns’ focus on ensuring client care and engagement.
“This claims management provider is the clear winner. It puts clients front and centre of its service through excellent engagement while seeking independent validation to ensure it continues to do a top job.
“The winner is also innovative, using technology to maintain its high customer service levels well into the future.”
Chris Birkett, Winn Group Chief Operating Officer, praised the teams involved in maintaining those client standards, despite a global pandemic and wide-reaching personal injury reforms.
“We are delighted to have won this award for the second year in succession. Thanks to diligent forward planning and a decisive response to the Covid-19 pandemic, we were able to maintain outstanding client care throughout.
“This is testament to the hard work and adaptability of our great teams who work across Winn Group.”
Mark Pallas, Head of Business Development at Winn Group, was happy to see Winns win the award, despite the large-scale changes in the industry.
“It is fantastic to retain this award for a second year in succession. We have negotiated seismic challenges within the industry and continue to grow and evolve in what we can offer.
“The future is bright at Winn Group as we seek to continue our exciting expansion.”
On Medical 24/7 was also shortlisted on the night, in the Medicolegal Provider of the Year category.